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Search Results  Browsing results matching The customer centricity playbook : implement a winning strategy driven by customer lifetime value / Peter Fader and Sarah Toms.

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Title Format Author Pub date  1. The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /   Beemer, C. Britt. c2009.  2. The customer rules : the 39 essential rules for delivering sensational service /   Cockerell, Lee. c2013.  3. The customer rules [the 39 essential rules for delivering sensational service] / [electronic resource] : Cockerell, Lee. 2013.  4. Customer satisfaction-- a master plan for public libraries /   Facility Technics/Hawaii. [1991]  5. Customer service : building successful skills for the twenty-first century /   Lucas, Robert W. c2005.  6. Customer service excellence : a concise guide for librarians /   Weingand, Darlene E. 1997.  7. Customer service for dummies /   Leland, Karen. c1999.  8. Customer service for dummies /   Leland, Karen. c2006.  9. Customer service in libraries : best practices /     2013.  10. Customer service management training 101 : quick and easy techniques that get great results /   Evenson, Renee, 1951- 2012.

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