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HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
Summary
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Thomsett, Michael C.
Subjects
Total quality management.
Six sigma (Quality control standard)
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by author:
Thomsett, Michael C.
by title:
Getting started in s...
MARC Display
Getting started in six sigma [electronic resource] / Michael C. Thomsett.
by
Thomsett, Michael C.
Hoboken, N.J. : Wiley, c2005.
Subjects
Total quality management.
Six sigma (Quality control standard)
Electronic Resource
http://hawaii.lib.overdrive.com/ContentDetails.htm?ID=88AFAA92-404D-439A-AAE8-E26FF663DE1A
This title is available online; click here to access
ISBN:
0471706051 (electronic bk. : Adobe Reader)
Series:
Getting started in
Description:
vi, 213 p. : ill. ; 24 cm.
Contents:
The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.
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