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> You're searching:
HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
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More by this author
Mosley, Shelley, 1950-
Subjects
Public services (Libraries) -- United States.
Library users -- United States.
Libraries -- Public relations -- United States.
Libraries -- Security measures -- United States.
Conflict management.
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by author:
Mosley, Shelley, 1950-
by title:
Crash course in deal...
MARC Display
Crash course in dealing with difficult library customers / Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle.
by
Mosley, Shelley, 1950-
Santa Barbara, California : Libraries Unlimited, c2014.
Subjects
Public services (Libraries) -- United States.
Library users -- United States.
Libraries -- Public relations -- United States.
Libraries -- Security measures -- United States.
Conflict management.
ISBN:
9781610692830 (pbk.)
1610692837 (pbk.)
Description:
pages cm.
Requests:
0
Summary:
"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"--
Copy/Holding information
Location
Collection
Call No.
Status
Aina Haina Public Library
R -- Reference
025.5 Mo
Non Circulating
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Hawaii State Library
Language, Literature & History
025.5 Mo
Checked In
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Mililani Public Library
Adult Nonfiction
025.5 Mo
Checked In
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