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HAWAII STATE PUBLIC LIBRARY SYSTEM
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Leland, Karen.
Subjects
Customer services
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by author:
Leland, Karen.
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Customer service for...
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Customer service for dummies / by Karen LeLand and Keith Bailey ; foreword by Giles H. Batman.
by
Leland, Karen.
Foster City, CA : IDG Books Worldwide, c1999.
Subjects
Customer services
ISBN:
0764552090 (pbk.)
Series:
--For dummies
Description:
xxxi, 422 p. : ill. ; 24 cm.
Edition:
2nd ed.
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