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HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
Summary
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Michelli, Joseph A., 1960- author.
Subjects
DaimlerChrysler.
Mercedes automobiles.
Automobile industry and trade -- Germany -- Management.
Automobile industry and trade -- Customer services -- Germany.
Browse Catalog
by author:
Michelli, Joseph A., 1960- author.
by title:
Driven to delight [e...
MARC Display
Driven to delight [electronic resource] : delivering world-class customer experience the Mercedes-Benz way / Joseph Michelli.
by
Michelli, Joseph A., 1960- author.
New York : McGraw-Hill, c2016.
Subjects
DaimlerChrysler.
Mercedes automobiles.
Automobile industry and trade -- Germany -- Management.
Automobile industry and trade -- Customer services -- Germany.
Electronic Resource
http://hawaii.lib.overdrive.com/ContentDetails.htm?ID=310BFAA4-AB55-43AB-AA89-05C01AFC75B4
This title is available online; click here to access
Electronic Resource
http://samples.overdrive.com/?crid=310bfaa4-ab55-43ab-aa89-05c01afc75b4&.epub-sample.overdrive.com
Electronic Resource
http://images.contentreserve.com/ImageType-100/0018-1/{310BFAA4-AB55-43AB-AA89-05C01AFC75B4}Img100.jpg
ISBN:
9780071812276 (electronic bk.)
007181227X (electronic bk.)
Description:
1 online resource.
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