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Item Information   Holdings     Summary     More Content       Subjects     Psychology, Industrial.     Emotional intelligence.     Browse Catalog       by title:      HBR guide to emotion...         MARC Display

HBR guide to emotional intelligence. Boston, Massachusetts : Harvard Business Review Press, c2017. Subjects Psychology, Industrial.   Emotional intelligence. ISBN:  9781633692725 (paperback) : 1633692728 (paperback) : Series:  Harvard business review guides. Description:  xi, 244 pages : illustrations ; 23 cm. Contents:  Section 1. What is emotional intelligence? Leading by feel ; Do you lead with emotional intelligence? / Annie McKee -- Section 2. Self-awareness: understand your emotions, know your behaviors. You can't manage emotions without knowing what they really are / Art Markman ; A vocabulary for your emotions / Susan David ; Are you sure you show respect? / Christine Porath -- Section 3. Manage your emotions. Make your emotions work for you / Susan David ; Defuse a challenging interaction ; Stay grounded in stressful moments / Leah Weiss ; Recovering from an emotional outburst / Susan David -- Section 4. Everyday emotional intelligence. Writing resonant emails / Andrew Brodsky ; Running powerful meetings / Annie McKee ; Giving difficult feedback / Monique Valcour ; Making smart decisions / Andrew Campbell, Jo Whitehead, and Sydney Finkelstein ; An emotional strategy for negotiations / Alison Wood Brooks ; Working across cultures / Andy Molinsky -- Section 5. Dealing with difficult people. Make your enemies your allies / Brian Uzzi and Shannon Dunlap ; How to deal with a passive-aggressive colleague / Amy Gallo ; What to do if you're a toxic handler / Sanda L. Robinson and Kira Schabram -- Section 6. Understand empathy. What is empathy? / Daniel Goleman ; Beyond empathy : the power of compassion / Daniel Goleman -- Section 7. Build your resilience. Resilience in the moment ; Cultivate resilience in tough times ; Practice self-compassion ; Don't endure; recharge / Shawn Achor and Michelle Gielan ; How resilient are you? / Manfred F.R. Kets de Vries -- Section 8. Developing emotional intelligence on your team. How to help someone develop emotional intelligence / Annie McKee ; Handling emotional outbusts on your team / Liane Davey ; How to manage your emotional culture / Sigal Barsade and Olivia A. O'Neill. Requests:  0   Copy/Holding information Location Collection Call No. Status   Hawaii State Library Business, Science & Technology 658.40712 HB Checked In Add Copy to MyList Hilo Public Library Adult Nonfiction 658.40712 HBR Checked In Add Copy to MyList Kapolei Public Library Adult Nonfiction 658.40712 HB Checked In Add Copy to MyList

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