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Item Information       Summary     More Content     More by this author     Fleming, Noah.     Subjects     Customer relations.     Customer loyalty.     Browse Catalog     by author:      Fleming, Noah.       by title:      Evergreen [electroni...         MARC Display

Evergreen [electronic resource] : cultivate the enduring customer loyalty that keeps your business thriving / Noah Fleming. by Fleming, Noah. New York : AMACOM, 2015. Subjects Customer relations.   Customer loyalty. Electronic Resource http://hawaii.lib.overdrive.com/ContentDetails.htm?ID=219C9874-BB72-4FAC-896D-87E2A5E88FE4 This title is available online; click here to access Electronic Resource https://samples.overdrive.com/evergreen-219c98?.epub-sample.overdrive.com Electronic Resource http://images.contentreserve.com/ImageType-100/0409-1/{219C9874-BB72-4FAC-896D-87E2A5E88FE4}Img100.jpg ISBN:  9780814434444 (electronic bk.) 0814434444 (electronic bk.) Description:  1 online resource (305 p.) Requests:  0 Summary:  All businesses love to attract a new audience for their products and services. But peer beneath the surface, and the picture is far less rosy: most new customers fail to return, and chasing after them becomes a significant revenue drain. Evergreen argues the need to cultivate deeper and more profitable relationships with loyal customers. These are the people who keep companies flourishing, in every economic condition-and focusing on them is the path to sustainable growth and success. Filled with stories and examples, the book explains how to merge the personal touch with high-tech tools to tru.   Copy/Holding information No Item Information

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