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Item Information   Holdings     Summary     More Content       More by this author     Birla, Madan.     Subjects     Federal Express Corporation -- Management.     Express service -- Management.     Browse Catalog     by author:      Birla, Madan.       by title:      FedEx delivers : how...         MARC Display

FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition / Madan Birla. by Birla, Madan. Hoboken, N.J. : John Wiley & Sons, Inc., c2005. Subjects Federal Express Corporation -- Management.   Express service -- Management. Electronic Resource http://www.loc.gov/catdir/toc/ecip054/2004028835.html ISBN:  0471715794 (cloth) Description:  xxi, 215 p. : ill. ; 24 cm. Contents:  Innovating and outperforming the competition -- FedEx's innovation journey -- Why organizations do not innovate -- The five dimensions of an innovation and performance culture -- Engage employees in the enterprise -- Expect and help employees to continually grow -- Create a secure environment for expression and acceptance of creative ideas -- Encourage collaborative develop -- Conclusion : continuing to lead the way. Requests:  0   Copy/Holding information Location Collection Call No. Status   Hawaii State Library Business, Science & Technology 388.044 Bi Checked In Add Copy to MyList

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