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Item Information       Summary     More Content     More by this author     Kash, Rick.     Subjects     Organizational change.     Organizational effectiveness.     Customer relations.     Consumer satisfaction.     Customer services -- Management.     Success in business.     Browse Catalog     by author:      Kash, Rick.       by title:      How companies win [e...         MARC Display

How companies win [electronic resource] : profiting from demand-driven business models no matter what business you're in / Rick Kash, David Calhoun. by Kash, Rick. New York : HarperBusiness, c2010. Subjects Organizational change.   Organizational effectiveness.   Customer relations.   Consumer satisfaction.   Customer services -- Management.   Success in business. Electronic Resource http://hawaii.lib.overdrive.com/ContentDetails.htm?ID=4BFC05DD-3503-47D2-BE19-505AD7B3D9D3 This title is available online; click here to access ISBN:  9780062029454 (electronic bk.) 0062029452 (electronic bk.) Description:  1 online resource (x, 256 p.) : ill. Edition:  1st ed. Requests:  0   Copy/Holding information No Item Information

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