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How to say it : choice words, phrases, sentences and paragraphs for every situation / Rosalie Maggio.

by Maggio, Rosalie.

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New York : Prentice Hall Press, 2009.

Letter writing.

English language -- Rhetoric.

9780735204379 (trade pbk.)

0735204373 (trade pbk.)

0735202346 (pbk.)

0130325422 (PPC)

xiv, 556 p. ; 24 cm.

Acceptances -- Acknowledgments and confirmations -- Adjustment, letters of -- Advice -- Anniversaries and birthdays -- Announcements -- Apologies -- Application, letters of -- Appointments and interviews -- Appreciation, letters of -- Belated letters -- Collection letters -- Complaints -- Congratulations -- Contracts, letters that serve as -- Cover letters -- Credit, letters about -- Disagreement, letters of -- Editor, letters to the -- E-mail -- Employment, letters dealing with -- Family and friends, letters to -- Faxed letters -- Follow-up letters -- Fundraising letters -- "Get well" letters -- Goodwill letters -- Holiday letters -- Instruction, letters of -- Introduction, letters of -- Invitations -- Love letters -- Memos -- Neighbors, letters to -- Orders, letters dealing with -- Organizations and clubs, letters related to -- Query letters -- References and recommendations -- Refusals -- Reports and proposals -- Requests and inquiries -- Responses -- Réumés -- Sales letters -- Sensitive letters -- Sympathy, letters -- Thank-you letters -- Travel, letters related to -- Wedding correspondence -- Welcom, letters of.

Provides clear and practical guidance for what to say--and what not to say--in any situation. Covering everything from business correspondence to personal letters, this new edition features expanded advice for personal and business emails, blogs, and international communication.

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