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How to talk to absolutely anyone : confident communication in every situation / Mark Rhodes.

by Rhodes, Mark, 1966-

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Chichester, West Sussex : Capstone Publishing Ltd., c2013.

Interpersonal communication.

Self-confidence.

Attitude (Psychology)

9780857084026 (pbk.) :

085708402X (pbk.)

xix, 179 pages ; 22 cm

Introduction: why you should want to speak to absolutely anyone -- part one. Common fears and barriers about speaking to absolutely anyone. Fear : does it hold you back? ; "I don't want to experience rejection" ; "I worry about what other people might think" ; "I hate talking to strangers : why would i want to?" -- part two. The four stages of an interaction. Stage 1 -- Your outcome and starting a conversation ; How : how do we mentally and physically approach? ; What : what do we say? ; Stage 2 -- creating curiosity and interest -- Stage 3 -- making a connection and being understood ; Stage 4 -- get them to take action -- part three. Making your communication even better. Making your voice work for you ; Common pitfalls ; Difficult work and business conversations ; Final thoughts.

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