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Item Information       Summary     More Content     More by this author     Willett, Alan, author.     Subjects     Leadership.     Problem employees.     Interpersonal conflict.     Conflict management.     Management.     Browse Catalog     by author:      Willett, Alan, author.       by title:      Leading the unleadab...         MARC Display

Leading the unleadable [electronic resource] : how to manage mavericks, cynics, divas and other difficult people / by Alan Willett. by Willett, Alan, author. New York, NY : AMACOM, c2017. Subjects Leadership.   Problem employees.   Interpersonal conflict.   Conflict management.   Management. Electronic Resource http://link.overdrive.com/?websiteID=50&titleID=2945482 This title is available online; click here to access Electronic Resource http://samples.overdrive.com/?crid=bce2430f-09e3-467a-bf81-c94e54727b4f&.epub-sample.overdrive.com Electronic Resource http://images.contentreserve.com/ImageType-100/0409-1/{BCE2430F-09E3-467A-BF81-C94E54727B4F}Img100.jpg ISBN:  9780814437612 (electronic bk.) 0814437613 (electronic bk.) 9780814437605 0814437605 Description:  1 online resource Requests:  0 Summary:  Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with-and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain.   Copy/Holding information No Item Information

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