HSPLS site
Login
My List - 0
Help
Search
My Account
Databases
HI Newspaper
eBooks/Audiobooks
Learning
PC Reservation
Reading Program
Basic
Advanced
Power
History
Search:
Title Browse
Author Browse
Subject Browse
Best Seller Browse
Music Title Browse
Video/DVD Title Browse
Journal/Newspaper Title Browse
Serial Title Browse
Series Browse (includes Bestseller List)
General Keyword
Title Keyword
Author Keyword
Subject Keyword
Name Keyword
Series Keyword
Score Title Browse
Talking Book Title Browse
Awards Note Browse
Bib No.
Barcode
Refine Search
> You're searching:
HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
Holdings
Summary
More Content
More by this author
Huston, Therese, author.
Subjects
Feedback (Psychology)
Employee motivation.
Supervision of employees.
Employees -- Coaching of.
Browse Catalog
by author:
Huston, Therese, author.
by title:
Let's talk : make ef...
MARC Display
Let's talk : make effective feedback your superpower / Therese Huston.
by
Huston, Therese, author.
[New York] : Portfolio / Penguin, [2021]
Subjects
Feedback (Psychology)
Employee motivation.
Supervision of employees.
Employees -- Coaching of.
ISBN:
9780593086629 (hardcover) :
0593086627 (hardcover) :
Description:
294 pages : illustrations ; 22 cm
Requests:
0
Summary:
"A game-changing model for giving great feedback that employees hear and take to heart. Recent studies have revealed 44% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback. But fear of hurt feelings leads managers to bite back valuable insights. Or they rehearse feedback conversations obsessively in advance--only to find the interchange still doesn't go as planned. However, critical feedback, delivered skillfully and frequently, can be a game-changer. For managers, feedback can turn average performers into the hardest workers and stars into superstars. Dr. Therese Huston, the founding director of the Center for Excellence in Teaching and Learning at Seattle University, argues that the key to being listened to is to listen. First, find out what kind of feedback an employee wants most: do they want to be appreciated, coached, or evaluated? All three are vital, but if an employee craves one, they'll listen better once they've been heard. Then Huston lays out counterintuitive strategies for delivering each type of feedback successfully: Start by saying your good intentions out loud: it may feel unnecessary, but it makes all the difference. Side with the person, not the problem: a bad habit or behavior probably is probably less entrenched than you think. Give reports a chance to correct inaccurate feedback: they want a good listener more than they want a good talker. This handbook will make a once-awkward chore feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding"--
Copy/Holding information
Location
Collection
Call No.
Status
Hawaii State Library
Business, Science & Technology
658.3145 Hu
Checked In
Add Copy to MyList
Kailua Public Library
Adult Nonfiction
658.3145 Hu
Checked In
Add Copy to MyList
Mililani Public Library
Adult Nonfiction
658.3145 Hu
Checked In
Add Copy to MyList
Horizon Information Portal 3.25_9884
© 2001-2013
SirsiDynix
All rights reserved.