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Item Information   Holdings     Summary     More Content       More by this author     Albrecht, Steve, 1963- author.     Subjects     Libraries -- Security measures.     Library buildings -- Safety measures.     Browse Catalog     by author:      Albrecht, Steve, 1963- author.       by title:      Library security : b...         MARC Display

Library security : better communication, safer facilities / Steve Albrecht. by Albrecht, Steve, 1963- author. Chicago : ALA Editions, an imprint of the American Library Association, 2015. Subjects Libraries -- Security measures.   Library buildings -- Safety measures. ISBN:  9780838913307 (print : alk. paper) : 083891330X (print : alk. paper) Description:  xv, 165 pages ; 23 cm Contents:  The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health, and homeless services -- Staff development for a safer library : results, not just rules -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S. Requests:  0 Summary:  Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.   Copy/Holding information Location Collection Call No. Copy Status   Hawaii State Library Language, Literature & History 025.82 Al   Checked In Add Copy to MyList Hawaii State Library R -- Language, Lit. & History 025.82 Al   Non Circulating Add Copy to MyList Liliha Public Library YA -- Nonfiction 025.82 Al   Checked In Add Copy to MyList Waimea Public Library (Kauai) R -- Reference, Staff Use 025.82 Al Staff Collection Non Circulating Add Copy to MyList

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