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Louder than words : take your career from average to exceptional with the hidden power of nonverbal intelligence / Joe Navarro with Toni Sciarra Poynter.

by Navarro, Joe, 1953-

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New York, NY : Harper Business, c2010.

Career development.

Nonverbal communication.

Electronic Resource

http://www.loc.gov/catdir/enhancements/fy1008/2009021396-b.html

Electronic Resource

http://www.loc.gov/catdir/enhancements/fy1008/2009021396-d.html

xiv, 242 p. : ill. ; 24 cm.

Influence at your fingertips -- The comfort/discomfort paradigm : the foundation of nonverbal intelligence -- How the body talks -- The power of your behavior -- The power of how you look -- Curbside appeal : managing how your organization is perceived -- Situational nonverbals : best practices for best results -- Emotional nonverbals -- What about deception?

"Why is it that some people have all the elements of success - education, skills, integrity, motivation - but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals - in poker terms, "tells" - in business to assess and influence others." "Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations."--BOOK JACKET.

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