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HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
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Kaplan, Robert S.
Subjects
Strategic planning.
Intangible property -- Management.
Human capital.
Management.
Browse Catalog
by author:
Kaplan, Robert S.
by title:
Strategy maps : conv...
MARC Display
Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton.
by
Kaplan, Robert S.
Boston : Harvard Business School Press, c2004.
Subjects
Strategic planning.
Intangible property -- Management.
Human capital.
Management.
ISBN:
1591391342 (alk. paper) :
Description:
xviii, 454 p. : ill. ; 24 cm.
Contents:
Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
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Hawaii State Library
Business, Science & Technology
658.4012 Ka
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