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Strong supply chains through resilient operations : 5 principles for leaders to win in a volatile world / Suketu Gandhi, [and four others].

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Hoboken, New Jersey : Wiley, [2024]

Business logistics.

Organizational resilience.

COVID-19 Pandemic, 2020- -- Influence.

9781394201587 (hardcover) :

1394201583 (hardcover)

xii, 240 pages : illustrations ; 24 cm

Preface: Building strong supply chains to profit despite disruptions -- Part I: Five principles to transform your operations strategy. Strong operations drive growth and profits by adjusting to an ever-changing world ; Principle 1: Build resilience against supply shocks by empowering your supply base ; Principle 2: Build resilience against demand shocks by using your operations to create customer value ; Principle 3: Create resilient teams by leaning into new ways of working and the benefits of diversity ; Principle 4: Enable resilience through technology by combining human judgment with artificial intelligence ; Principle 5: Ensure long-term resilience by embracing sustainability ; Fit the principles to your situation and strategy -- Part II: From strategy to action: implementing the five principles. Build resilience against supply shocks by working with supplier ecosystems ; Build resilience against demand shocks by operating for the customer ; Create resilient teams by combining expertise into economies of skill ; Combine human and artificial intelligence to build resilience through constant learning ; Ensure long-term resilience by embracing sustainability ; Part III: Outlook -- Using resilience principles to adapt to future scenarios. Potential scenarios of the future economy ; Industry case studies on how the principles can help in future scenarios ; Common themes in all of these transformations ; Some questions to ask yourself about the future of your operations.

"Business leaders around the world are undertaking the biggest remaking of operations since World War II. Post-pandemic, every organization is grappling with the consequences of global supply chains that for years were optimized only around lowest cost supplies and labor. That changed with the pandemic, the global labor shortage, war in Ukraine, and other crises. To meet those disruptions--companies must transform their operations. But how? Today's buzz around resilience and reshoring shows that firms are ready to fundamentally change their global value chain configuration and to move away from "lean" tenets that optimize for "cost -- cash -- service" to be more resilient. To succeed now, firms now they must become more flexible, more innovative, more relationship-driven, and more sustainable"--

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