HSPLS site
Login
My List - 0
Help
Search
My Account
Databases
HI Newspaper
eBooks/Audiobooks
Learning
PC Reservation
Reading Program
Basic
Advanced
Power
History
Search:
Title Browse
Author Browse
Subject Browse
Best Seller Browse
Music Title Browse
Video/DVD Title Browse
Journal/Newspaper Title Browse
Serial Title Browse
Series Browse (includes Bestseller List)
General Keyword
Title Keyword
Author Keyword
Subject Keyword
Name Keyword
Series Keyword
Score Title Browse
Talking Book Title Browse
Awards Note Browse
Bib No.
Barcode
Refine Search
> You're searching:
HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
Holdings
Summary
More Content
More by this author
Goulston, Mark, author.
Subjects
Interpersonal conflict.
Interpersonal relations.
Conflict management.
Browse Catalog
by author:
Goulston, Mark, author.
by title:
Talking to crazy : h...
MARC Display
Talking to crazy : how to deal with the irrational and impossible people in your life / Mark Goulston.
by
Goulston, Mark, author.
New York : AMACOM, American Management Association, c2016.
Subjects
Interpersonal conflict.
Interpersonal relations.
Conflict management.
ISBN:
9780814436363 (hardcover)
0814436366 (hardcover)
Description:
vii, 259 pages : illustrations ; 24 cm
Contents:
The basics of talking to crazy. Understanding crazy ; Recognizing how crazy happens ; Spotting an irrational person's M.O. ; Knowing when to talk to crazy and when to walk away -- Facing your own crazy first. Pinpointing your own crazy ; Keeping your own crazy at bay when you're under attack ; Regrouping when crazy wins -- Fourteen tactics for talking to crazy. The belly roll : putting the irrational person "in charge" to defuse a tense situation ; The A-E-U technique : highly effective-- but scary ; Time travel : getting an irrational person to stop dwelling on the past and focus instead on the future ; The eye of the hurricane : finding the sane inside the crazy ; Digging down to disappointment : dealing with emotional people who don't really mean what they're saying ; The fishbowl : bringing an irrational person's mirror neurons into play ; The split second : how to handle an irrational person who's playing you against someone else ; The three L's : helping an irrational person cope with extreme fear ; The butter-up : getting a know-it-all to behave ; Executive order : getting a martyr to accept help ; Coup countrecoup : turning an irrational person's M.O. to your own advantage ; The kiss-off (and the gentle kiss-off) : saying no to a manipulator ; Frenemies : handling a "toxic deflector" at work ; I know what you're hiding : getting a sociopath out of your life --- Eight ways to deal with crazy in your personal life. You've lost that lovin' feeling? : handling your mutual crazy in a relationship ; Shock absorber : getting through to an emotional partner ; Copy cat : getting a strong-and-silent partner to talk ; Child A or child B? : going through a divorce without wrecking your kids for life ; "What's the worst thing for you?" : being there for a parent, partner, or child in pain ; The reconnect : healing a broken relationship with an adult child ; The assumptive close : getting an aging parent to accept help ; The four H's and four R's : rebuilding a personal relationship after an irrational person breaks it -- What to do when crazy is actually mental illness. Where to turn when crazy is above your pay grade ; How to get the person to say yes to getting help ; What to do if you think someone may be suicidal ; Woulda, coulda, shoulda : preventing the next Sandy Hook.
Requests:
0
Summary:
Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or trying to reason with it. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you exactly how to do that in this life-changing book for everyone trapped in personal or workplace relationships that feel confusing, stressful, or downright hopeless. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.--Adapted from book jacket.
Copy/Holding information
Location
Collection
Call No.
Status
Due Date
Aina Haina Public Library
Adult Nonfiction
158.2 Go
Checked In
Add Copy to MyList
Hawaii State Library
Social Science & Philosophy
158.2 Go
Checked In
Add Copy to MyList
Hilo Public Library
Adult Nonfiction
158.2 Goulston
Checked In
Add Copy to MyList
Kailua Public Library
Adult Nonfiction
158.2 Go
Checked In
Add Copy to MyList
Kaimuki Public Library
Adult Nonfiction
158.2 Go
Checked In
Add Copy to MyList
Kapolei Public Library
Adult Nonfiction
158.2 Go
Checked In
Add Copy to MyList
Lihue Public Library
Adult Nonfiction
158.2 Go
Checked In
Add Copy to MyList
Manoa Public Library
Adult Nonfiction
158.2 Go
Checked In
Add Copy to MyList
Pahoa P/S Library
Adult Nonfiction
158.2 Go
Checked In
Add Copy to MyList
Thelma Parker Memorial P/S Library
Adult Nonfiction
158.2 Go
Lost
03/15/2024
Add Copy to MyList
More Results:
1
2
Next
Horizon Information Portal 3.25_9884
© 2001-2013
SirsiDynix
All rights reserved.