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Item Information       Summary     More Content     More by this author     Cockerell, Lee.     Subjects     Customer services.     Customer relations.     Browse Catalog     by author:      Cockerell, Lee.       by title:      The customer rules [...         MARC Display

The customer rules [electronic resource] : [the 39 essential rules for delivering sensational service] / Lee Cockerell. by Cockerell, Lee. [Westminster, Md.] : Books on Tape, 2013. Subjects Customer services.   Customer relations. Electronic Resource http://hawaii.lib.overdrive.com/ContentDetails.htm?ID=4FD32332-9EC3-407E-ABE0-3C2605EC32C7 This title is available online; click here to access Electronic Resource http://excerpts.contentreserve.com/FormatType-25/1191-1/993450-TheCustomerRules.wma ISBN:  9780385360401 (electronic audio bk.) 0385360401 (electronic audio bk.) Description:  1 online resource (1 sound file, 3 hr., 59 min.) Edition:  Unabridged. Requests:  0 Summary:  The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers.   Copy/Holding information No Item Information

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