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Item Information   Holdings     Summary     More Content       More by this author     Horrell, Edward.     Subjects     Customer relations.     Industrial relations.     Browse Catalog     by author:      Horrell, Edward.       by title:      The kindness revolut...         MARC Display

The kindness revolution : the company-wide culture shift that inspires phenomenal customer service / Ed Horrell. by Horrell, Edward. New York : AMACOM, c2006. Subjects Customer relations.   Industrial relations. Electronic Resource http://www.loc.gov/catdir/toc/ecip0610/2006007483.html ISBN:  0814473075 (hardcover) 9780814473078 (hardcover) Description:  xxvi, 198 p. ; 24 cm. Requests:  0   Copy/Holding information Location Collection Call No. Status   Hana P/S Library Adult Nonfiction 658.812 Ho Checked In Add Copy to MyList

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