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HAWAII STATE PUBLIC LIBRARY SYSTEM
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Zemke, Ron.
Subjects
Customer services -- United States.
Service industries -- United States -- Management.
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by author:
Zemke, Ron.
by title:
The service edge : 1...
MARC Display
The service edge : 101 companies that profit from customer care / by Ron Zemke with Dick Schaaf ; foreword by Tom Peters.
by
Zemke, Ron.
New York, N.Y. : New American Library, c1989.
Subjects
Customer services -- United States.
Service industries -- United States -- Management.
ISBN:
0453006477
Description:
xviii, 584 p. ; 24 cm.
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0
Copy/Holding information
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Call No.
Status
Hilo Public Library
Adult Nonfiction
658.812 Zemke
Missing Inventory
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Horizon Information Portal 3.25_9884
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