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Item Information   Holdings     Summary     More Content       More by this author     Bright, Deborah.     Subjects     Criticism, Personal.     Interpersonal relations.     Performance.     Change (Psychology)     Browse Catalog     by author:      Bright, Deborah.       by title:      The truth doesn't ha...         MARC Display

The truth doesn't have to hurt : how to use criticism to strengthen relationships, improve performance, and promote change / Deb Bright. by Bright, Deborah. New York : AMACOM, American Management Association, c2015. Subjects Criticism, Personal.   Interpersonal relations.   Performance.   Change (Psychology) ISBN:  9780814434819 (pbk.) 0814434819 (pbk.) Description:  ix, 244 pages ; 23 cm Contents:  Understanding the power and use of criticism. Criticism doesn't have to hurt ; Criticisms manners: common mistakes, and some dos and don'ts ; Creating an atmosphere of acceptance: establish clear relationship expectations -- Making the criticism exchange work for you. Delivering criticism with confidence in sensitive times ; Receiving criticism: you have more control than you think ; Avoiding the tendency to personalize criticism -- Using criticism for positive change. Managing work and volunteer teams: the crucial role criticism plays ; Handling difficult situations. Requests:  0 Summary:  Teaches readers how to use criticism -- crafted carefully and communicated skillfully -- to promote trust and respect, motivate individuals, and serve as a catalyst for change.   Copy/Holding information Location Collection Call No. Status   Kaimuki Public Library Adult Nonfiction 158.2 Br Checked In Add Copy to MyList Kapolei Public Library Adult Nonfiction 158.2 Br Checked In Add Copy to MyList Waianae Public Library Adult Nonfiction 158.2 Br Checked In Add Copy to MyList

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