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Item Information   Holdings     Summary     More Content       More by this author     Charan, Ram.     Subjects     Sales management.     Selling.     Customer relations.     Browse Catalog     by author:      Charan, Ram.       by title:      What the customer wa...         MARC Display

What the customer wants you to know : how everybody needs to think differently about sales / Ram Charan. by Charan, Ram. New York : Portfolio, 2007. Subjects Sales management.   Selling.   Customer relations. ISBN:  9781591841654 : 1591841658 Description:  178 p. : ill. ; 21 cm. Contents:  The problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level. Requests:  0   Copy/Holding information Location Collection Call No. Status   Hawaii State Library Business, Science & Technology 658.85 Ch Checked In Add Copy to MyList

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