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Item Information       Summary     More Content     More by this author     Price, Bill, 1950- author.     Subjects     Customer relations.     Customer services.     Consumer satisfaction.     Browse Catalog     by author:      Price, Bill, 1950- author.       by title:      Your customer rules!...         MARC Display

Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. by Price, Bill, 1950- author. San Francisco, CA : Jossey-Bass, c2015. Subjects Customer relations.   Customer services.   Consumer satisfaction. ISBN:  9781118954775 (hbk.) : 1118954777 (hbk.) Description:  xi, 251 pages : illustrations ; 24 cm Edition:  First edition. Contents:  From B2C to Me2B -- You know me, you remember me -- You give me choices -- You make it easy for me -- You value me -- You trust me -- You surprise me with stuff I can't imagine -- You help me be better and do more -- What drives Me2B leaders -- The foundations of Me2B leaders -- The foundations of Me2B success -- Don't wait to act. Requests:  0   Copy/Holding information No Item Information

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