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Item Information   Holdings     Summary     More Content       More by this author     Bloch, Jon P.     Subjects     Interpersonal conflict.     Interpersonal confrontation.     Interpersonal communication.     Conflict management.     Browse Catalog     by author:      Bloch, Jon P.       by title:      Handling difficult p...         MARC Display

Handling difficult people / Jon P. Bloch. by Bloch, Jon P. [United States] : Borders ; Avon, MA : Adams Media, c2005. Subjects Interpersonal conflict.   Interpersonal confrontation.   Interpersonal communication.   Conflict management. ISBN:  1593375336 (pbk.) 9781593375331 (pbk.) Description:  ix, 149 p. ; 20 cm. Contents:  Introduction : so you know a difficult person? (Who doesn't?) -- The big bully -- The big mouth -- The brick wall -- The constant complainer -- The drama queen -- The know-it-all -- The procrastinator -- The snooty snob -- The temper tantrum type -- The two-face -- Epilogue: be not too hard. Requests:  0   Copy/Holding information Location Collection Call No. Status   Hanapepe Public Library Adult Nonfiction 303.69 Bl Checked In Add Copy to MyList

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