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HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
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More by this author
Bright, Deborah.
Subjects
Criticism, Personal.
Interpersonal relations.
Performance.
Change (Psychology)
Browse Catalog
by author:
Bright, Deborah.
by title:
The truth doesn't ha...
MARC Display
The truth doesn't have to hurt : how to use criticism to strengthen relationships, improve performance, and promote change / Deb Bright.
by
Bright, Deborah.
New York : AMACOM, American Management Association, c2015.
Subjects
Criticism, Personal.
Interpersonal relations.
Performance.
Change (Psychology)
ISBN:
9780814434819 (pbk.)
0814434819 (pbk.)
Description:
ix, 244 pages ; 23 cm
Contents:
Understanding the power and use of criticism. Criticism doesn't have to hurt ; Criticisms manners: common mistakes, and some dos and don'ts ; Creating an atmosphere of acceptance: establish clear relationship expectations -- Making the criticism exchange work for you. Delivering criticism with confidence in sensitive times ; Receiving criticism: you have more control than you think ; Avoiding the tendency to personalize criticism -- Using criticism for positive change. Managing work and volunteer teams: the crucial role criticism plays ; Handling difficult situations.
Requests:
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Summary:
Teaches readers how to use criticism -- crafted carefully and communicated skillfully -- to promote trust and respect, motivate individuals, and serve as a catalyst for change.
Copy/Holding information
Location
Collection
Call No.
Status
Kaimuki Public Library
Adult Nonfiction
158.2 Br
Checked In
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Kapolei Public Library
Adult Nonfiction
158.2 Br
Checked In
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Waianae Public Library
Adult Nonfiction
158.2 Br
Checked In
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Horizon Information Portal 3.25_9884
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