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HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
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More by this author
Dowd, Ryan, author.
Subjects
Libraries and the homeless -- United States.
Libraries and community.
Public services (Libraries)
Homeless persons -- Services for.
Browse Catalog
by author:
Dowd, Ryan, author.
by title:
The librarian's guid...
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The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.
by
Dowd, Ryan, author.
Chicago : ALA Editions, 2018.
Subjects
Libraries and the homeless -- United States.
Libraries and community.
Public services (Libraries)
Homeless persons -- Services for.
ISBN:
9780838916261 (paperback : alk. paper) :
0838916260 (paperback : alk. paper)
Description:
xv, 248 pages : illustrations ; 26 cm
Contents:
Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion : The end of homelessness.
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Summary:
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--
Copy/Holding information
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Hana P/S Library
R -- Reference
025.50869 Do
In Cataloging
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Hawaii State Library
Language, Literature & History
025.50869 Do
Checked In
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Hawaii State Library
R-J -- Juvenile Reference Desk
025.50869 Do
Non Circulating
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Hawaii State Library
R -- Language, Lit. & History
025.50869 Do
Non Circulating
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Hilo Public Library
R -- Reference Desk
025.50869 Dowd
Non Circulating
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Kailua-Kona Public Library
R -- Reference, Staff Use
025.50869 Do
in wkrm
Non Circulating
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Kaimuki Public Library
Adult Nonfiction
025.5086 Do
Checked In
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Kaimuki Public Library
R -- Closed Stacks Reference
025.5086 Do
Librarian's Ref Shelf
Non Circulating
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Kapaa Public Library
R -- Reference, Staff Use
025.50869 Do
Non Circulating
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Kapolei Public Library
Adult Nonfiction
025.50869 Do
Checked In
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