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Item Information   Holdings     Summary     More Content       More by this author     Ott, Adrian C.     Subjects     Customer services     Time management.     Browse Catalog     by author:      Ott, Adrian C.       by title:      The 24-hour customer...         MARC Display

The 24-hour customer : new rules for winning in a time-starved, always-connected economy / Adrian C. Ott. by Ott, Adrian C. New York : HarperBusiness, c2010. Subjects Customer services   Time management. ISBN:  9780061798610 (hardback) 0061798614 (hardback) Description:  xi, 224 p. : ill. ; 24 cm. Edition:  1st ed. Requests:  0 Summary:  "From the CEO and founder of a top Silicon Valley-based consulting firm, a powerful new book that challenges businesses to reconceive their approaches to time and technology--and win an unprecedented share of their customers' time, attention, and money"--Provided by publisher.   Copy/Holding information Location Collection Call No. Status   Hawaii State Library Business, Science & Technology 658.812 Ot Checked In Add Copy to MyList

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