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The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership / David R. Caruso, Peter Salovey.

by Caruso, David.

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San Francisco : Jossey-Bass, c2004.

Leadership -- Psychological aspects.

Management -- Psychological aspects.

Emotional intelligence.

Executive ability.

Electronic Resource

http://www.loc.gov/catdir/description/wiley041/2003027933.html

Electronic Resource

http://www.loc.gov/catdir/toc/wiley041/2003027933.html

0787970719 (alk. paper)

xxi, 294 p. : ill. ; 24 cm.

Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint -- Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills -- Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions -- Apply your emotional skills: Managing you: applying your emotional intelligence with others; Building the emotionally intelligent manager -- Appendix 1: Assessing your emotional style -- Appendix 2: Emotional blueprint -- Appendix 3: Further reading and updates.

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