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Item Information   Holdings     Summary     More Content       More by this author     Elliott, Christopher, 1968-     Subjects     Fraud -- United States.     Swindlers and swindling -- United States.     Computer crimes -- United States.     Corporations -- United States -- Public opinion.     Social responsibility of business -- United States.     Browse Catalog     by author:      Elliott, Christopher, 1968-       by title:      Scammed : how to sav...         MARC Display

Scammed : how to save your money and find better service in a world of schemes, swindles, and shady deals / Christopher Elliott. by Elliott, Christopher, 1968- Hoboken, N.J. : Wiley, c2012. Subjects Fraud -- United States.   Swindlers and swindling -- United States.   Computer crimes -- United States.   Corporations -- United States -- Public opinion.   Social responsibility of business -- United States. Electronic Resource http://catalogimages.wiley.com/images/db/jimages/9781118108000.jpg ISBN:  9781118108000 (hardback : acid-free paper) : 1118108000 (hardback : acid-free paper) Description:  xxix, 209 p. : ill. ; 24 cm. Requests:  0 Summary:  "A leading consumer advocate reveals how protect your money, time, and integrity from corrupt businessesOnce upon a time store prices were simple and fair, businesses stood behind their products with guarantees free of fine print and loopholes, and companies genuinely seemed to care about their valued customers--but those days are long gone. In this groundbreaking expose;, consumer advocate Christopher Elliot reveals the broken relationship between American consumers and businesses and explains how companies came to believe that fooling their customers was a viable, and profitable, business plan. Scammed explores how companies control information to mislead, distort the truth, and even outright lie to their consumers. Exposes the various ways companies have led their war against information--from seductive ads, disingenuous fine print, and unconventional promotions that involve seeding discussion forums and blogs with company-friendly comments Offers consumers insider knowledge of the system, reasonable expectations, and a clear understanding of the games businesses play Christopher Elliott is one of the nation's foremost consumer advocates Protect yourself, your time, and your money from the predators of the consumer world. Armed with knowledge, readers will become far more discerning and every business's worst nightmare"--   Copy/Holding information Location Collection Call No. Status   Hanapepe Public Library Adult Nonfiction 332.024 El Checked In Add Copy to MyList Waimanalo P/S Library Adult Nonfiction 332.024 El Checked In Add Copy to MyList Waipahu Public Library Adult Nonfiction 332.024 El Checked In Add Copy to MyList

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