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Search Results  3 titles matched: Hospitality industry -- Customer services.

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1. Chocolates on the pillow aren't enough : reinventing the customer experience / Jonathan M. Tisch ; with Karl Weber. by Tisch, Jonathan M. Hoboken, N.J. : John Wiley & Sons, Inc., c2007. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 647.94068 Ti Checked In           2. Contact : customer service in the hospitality and tourism industry / Donald M. Davidoff. by Davidoff, Donald M. Englewood Cliffs, N.J. : Prentice Hall Career and Technology, c1994. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 647.94068 Da Checked In           3. Managing the guest experience in hospitality / Robert C. Ford, Cherrill P. Heaton. by Ford, Robert C. (Robert Clayton), 1945- Albany, NY : Delmar/Thomson Learning, c2000. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 647.94068 Fo Checked In

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