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Item Information   Holdings     Summary     More Content       More by this author     Lee, Thomas, author.     Subjects     Retail trade -- Technological innovations.     Retail trade -- Customer services.     Electronic commerce.     Browse Catalog     by author:      Lee, Thomas, author.       by title:      Rebuilding empires :...         MARC Display

Rebuilding empires : how Best Buy and other retailers are transforming and competing in the digital age of retailing / Thomas Lee. by Lee, Thomas, author. New York, NY : Palgrave Macmillan, 2014. Subjects Retail trade -- Technological innovations.   Retail trade -- Customer services.   Electronic commerce. Electronic Resource http://catdir.loc.gov/catdir/enhancements/fy1410/2014021110-b.html Electronic Resource http://catdir.loc.gov/catdir/enhancements/fy1410/2014021110-d.html ISBN:  9781137279330 (hardcover) : 1137279338 (hardcover) Description:  v, 234 pages ; 25 cm Edition:  First edition. Requests:  0 Summary:  "Rebuilding Empires examines, through retail giants Best Buy and Target, how big box chains are constructing a new future by utilizing mobile devices, social media, and the Internet, the same technologies that once pushed them to the brink of irrelevance. This book features interviews with industry leaders and experts, including Best Buy CEO Hubert Joly, chief financial officer Sharon McCollam, Target chief marketing officer Jeff Jones, and several other key players in both companies. Bricks and mortar retailing is not dead, and Best Buy shows others how to capitalize on their own physical spaces. Lee shows how showrooming is an asset rather than a liability, how physical space and online space are complementary, and how others can learn from Best Buy's innovations including the Geek Squad, stores within stores, and creating non-traditional partnerships. In a readable narrative format, journalist Thomas Lee explores how the world's largest consumer electronics retailer is redefining what it truly means to be a "Best Buy" in the age of online retailing"-- "Rebuilding Empires examines, though retail giants Best Buy and Target, how big box chains are constructing a new future by utilizing mobile devices, social media, and the Internet, the same technologies that once pushed them to the brink of irrelevance. This book features interviews with industry leaders and experts, including Best Buy CEO Hubert Joly, chief financial officer Sharon McCollam, Target chief marketing officer Jeff Jones, and several other key players in both companies. This book explores how the world's largest consumer electronics retailer is redefining what it truly means to be a "Best Buy" in the age of online retailing"--   Copy/Holding information Location Collection Call No. Status   Lihue Public Library Adult Nonfiction 658.87 Le Checked In Add Copy to MyList

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