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Managing library volunteers / Preston Driggers and Eileen Dumas.

by Driggers, Preston F. (Preston Franklin), 1940-

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Chicago : American Library Association, 2011.

Volunteer workers in libraries -- United States.

9780838910641 (alk. paper)

0838910645 (alk. paper)

ALA guides for the busy librarian.

xviii, 313 pages : illustrations ; 24 cm.

Second edition.

The value of library volunteerism -- Volunteer services program mission statement -- Volunteer services program benefits -- Volunteer administration -- Rights and duties of volunteers -- Volunteers and library friends? groups -- Legal and risk management issues -- Volunteer program communication -- Volunteer program evaluation -- Volunteer motivation -- Volunteer needs assessment -- Job design -- Job descriptions -- Requisitioning volunteers -- Marketing the volunteer services program -- Recruitment of volunteers -- Recruitment approaches -- Volunteer application forms -- Interviewing and selection -- Reference requests -- Volunteer agreements and releases -- Time forms -- Orientation training -- Customer confidentiality -- Volunteer training and testing -- Safety training -- Performance management and evaluation -- Volunteer recognition policies -- Recognition programs -- Awards, gifts, and perks -- Library volunteer rules -- Volunteer corrective action -- Devolunteering -- Exit interviews and references -- Volunteer human resource files -- Volunteer administration records.

A tool-kit for recruiting, interviewing, training, supervising, and evaluating volunteers.

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