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  • Berry, Thomas H.
     
     Subjects
     
  •  
  • Quality of products.
     
  •  
  • Quality circles.
     
  •  
  • Total quality management.
     
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  •  Berry, Thomas H.
     
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  •  Managing the total q...
     
     
     
     MARC Display
    Managing the total quality transformation / Thomas H. Berry.
    by Berry, Thomas H.
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    New York : McGraw-Hill, c1991.
    Subjects
  • Quality of products.
  •  
  • Quality circles.
  •  
  • Total quality management.
  • ISBN: 
    0070050716 :
    Description: 
    xxi, 223 p. : ill. ; 24 cm.
    Contents: 
    TQM : what's it really all about? -- Setting the stage for quality -- A total quality management implementation strategy -- A total quality model -- Team-tackling quality problems -- QI teams : the 400 percent return on investment -- Quality planning -- Unit-level quality -- A transformation to TQM and the critical success factors -- The quality kickoff : turning on the burners -- Beyond the test site : going for companywide TQM -- For top management only -- Celebrating quality -- Hitting high gear -- A thousand points of contact -- Avoiding the traps -- A quality conclusion.
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