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1.
The Nordstrom way to customer service excellence : the handbook for becoming the "Nordstrom" of your industry / Robert Spector, Patrick McCarthy.
by
Spector, Robert, 1947-
Hoboken, N.J. : Wiley, c2012.
Location
Collection
Call No.
Status
Due Date
Hawaii State Library
Business, Science & Technology
658.812 Sp
Checked In
2.
The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization / Robert Spector and Patrick McCarthy.
by
Spector, Robert, 1947-
Hoboken, N.J. : John Wiley & Sons, c2005.
Location
Collection
Call No.
Status
Due Date
Aiea Public Library
Adult Nonfiction
658.812 No
Checked In
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