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 1.
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The Nordstrom way to customer service excellence : the handbook for becoming the "Nordstrom" of your industry / Robert Spector, Patrick McCarthy.
by Spector, Robert, 1947-
Hoboken, N.J. : Wiley, c2012.
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LocationCollectionCall No.StatusDue Date
Hawaii State LibraryBusiness, Science & Technology658.812 SpChecked In 
Princeville Public LibraryAdult Nonfiction658.812 SpChecked In 
 
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 2.
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The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization / Robert Spector and Patrick McCarthy.
by Spector, Robert, 1947-
Hoboken, N.J. : John Wiley & Sons, c2005.
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LocationCollectionCall No.StatusDue Date
Aiea Public LibraryAdult Nonfiction658.812 NoChecked In 
Hawaii State LibraryBusiness, Science & Technology658.812 NoChecked In 
Lanai P/S LibraryAdult Nonfiction658.812 NoChecked In 
 
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