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Basic Advanced Power History

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1. 501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and leave a lasting impression / Donna Cutting. by Cutting, Donna, 1966- Wayne, NJ : The Career Press, Inc., c2016.       2. Beyond customer satisfaction to customer loyalty : the key to greater profitability / Keki R. Bhote. by Bhote, Keki R., 1925- New York : American Management Association, c1996.       3. Brand real : how smart companies live their brand promise and inspire fierce customer loyalty / Laurence Vincent. by Vincent, Laurence. New York : American Management Association, c2012. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 658.827 Vi Checked In           4. Creating customer evangelists : how loyal customers become a volunteer sales force / Ben McConnell, Jackie Huba. by McConnell, Ben. New York : Kaplan Pub., c2007. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 658.8343 Mc Checked In           5. The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / Shep Hyken. by Hyken, Shep, author. Shippensburg, PA : Sound Wisdom, [2020] Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 658.812 Hy Checked In           6. The culting of brands : when customers become true believers / Douglas Atkin. by Atkin, Douglas. New York : Portfolio, 2004. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 658.8343 At Checked In           7. Driving loyalty : turning every customer and employee into a raving fan for your brand / Kirk Kazanjian. by Kazanjian, Kirk. New York : Crown Business, c2013.       8. The effortless experience : conquering the new battleground for customer loyalty / Matthew Dixon, Nick Toman, and Rick DeLisi. by Dixon, Matthew, 1972- New York, New York : Portfolio/Penguin, c2013. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 658.812 Di Checked In           9. Evergreen : cultivate the enduring customer loyalty that keeps your business thriving / Noah Fleming. by Fleming, Noah. New York : American Management Association, c2015. Location Collection Call No. Status Due Date Waialua Public Library Adult Nonfiction 658.812 Fl Checked In           10. Exceptional service, exceptional profit : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze. by Inghilleri, Leonardo. New York : American Management Association, c2010.

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