Horizon Information Portal

HSPLS site

eBooks/Audiobooks

Reading Program

Source code China : the new global hub of IT outsourcing / Cyrill Eltschinger.

by Eltschinger, Cyrill, 1965-

View full image

Hoboken, N.J. : John Wiley & Sons, c2007.

Contracting out -- China.

Information technology -- Management.

Electronic data processing departments -- Contracting out.

Electronic Resource

http://www.loc.gov/catdir/toc/ecip0715/2007014933.html

Electronic Resource

http://www.loc.gov/catdir/enhancements/fy0739/2007014933-d.html

Electronic Resource

http://www.loc.gov/catdir/enhancements/fy0740/2007014933-b.html

9780470106969 (cloth) :

0470106964 (cloth)

xxiii, 295 p. : ill. ; 24 cm.

Outsourcing: the most important management trend of the past 75 years -- Outsourcing as a business force -- Made in China -- Setting the stage -- Battle of the titans: the global outsourcing landscape -- North America -- Europe -- South America -- Africa and the Middle East -- Asia-Pacific -- BRIC nations -- China: your essential shore -- Big numbers from a big country -- Government and politics -- Planes, trains, and automobiles -- Educating the masses -- Your essential shore -- The early years -- Made in China -- From pagers to market supremacy -- The Internet arrives -- Not yet a green light -- India outsources to China -- Risks and concerns -- Strategies that work -- What works? What is the right shore? What is the right model? -- Captive versus partner -- Build-operate-transfer -- Dual-shore delivery -- Going captive and avoiding the expat trap -- Ten lessons learned -- What works elsewhere does not necessarily work in China -- Develop a vision of the future beyond the next shareholder meeting -- Establish the right partnerships from the beginning -- Do your homework -- Commit for the long haul -- Prepare yourself for an unprecedented speed of change -- Choose an outsourcing city based on-- -- People, people, people -- Never give up -- It is all about face -- Winning the talent war -- English makes the world go round -- Recruiting staff -- Salaries on the rise -- Chinese work ethics -- Retaining staff: employee retention and loyalty programs -- China's outsourcing cities -- Beijing -- Shanghai -- Dalian -- Chengdu -- Xi'an -- Jinan -- Hangzhou -- Guangzhou -- Nanjing -- Shenzhen -- IT outsourcing, business process outsourcing, and knowledge process outsourcing in China -- Scope of outsourcing -- Global outsourcing options for customers -- Advantages of outsourcing to China -- Disadvantages to outsourcing to China -- Selection of vendor partners -- Due diligence of the capabilities of vendors -- Importance of business process standards -- Importance of standards in BPO -- Application of standards to different process types -- Process selection for outsourcing -- China's legal framework -- Market entry and establishing a business in China -- Intellectual property rights protection -- Employment issues -- Government policy -- Currency and taxation -- Dispute resolution and litigation -- China 2020 -- Pillar of the economy: focus on the high-tech sector -- Growth of the services sector -- Satisfying a fast-growing global IT and business processes services demand -- Overseas promotions leap forward -- Stable China market economic prospects -- Rise of globalization: in the front row -- China 2020: wild cards -- Appendix A: Exclusive survey of selected cities in cooperation with MOFCOM-- Appendix B: Case studies -- Appendix C: Contact information for major government offices, outsourcing centers, and online resources -- Index.

Horizon Information Portal 3.25_9884

Powered by Dynix

© 2001-2013 SirsiDynix All rights reserved.

Horizon Information Portal