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Basic Advanced Power History

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1. 501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and leave a lasting impression / Donna Cutting. by Cutting, Donna, 1966- Wayne, NJ : The Career Press, Inc., c2016.       2. 7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience / Scott McKain. by McKain, Scott. New York : McGraw Hill Education, c2014. Location Collection Call No. Status Due Date Hilo Public Library Adult Nonfiction 658.812 McKain Checked In           3. 7L : the seven levels of communication : go from relationships to referrals / Michael J. Maher. by Maher, Michael J. (Realtor) Dallas, Texas : BenBella Books, c2014. Location Collection Call No. Status Due Date Hilo Public Library Adult Nonfiction 658.45 Maher Checked In   Kaimuki Public Library Adult Nonfiction 658.45 Ma Checked out 05/07/2024 Kapolei Public Library Adult Nonfiction 658.45 Ma Checked In           4. Award-winning customer service : 101 ways to guarantee great performance / Renée Evenson. by Evenson, Renee, 1951- New York : American Management Association, c2007. Location Collection Call No. Status Due Date Aina Haina Public Library Adult New Books 658.812 Ev Lost 12/15/2007 Wahiawa Public Library Adult Nonfiction 658.812 Evenson Checked In           5. Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek. by Toporek, Adam. New York : AMACOM American Management Association, c2015. Location Collection Call No. Status Due Date Waialua Public Library Adult Nonfiction 658.812 To Checked In           6. The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena / Terry R. Bacon and David G. Pugh. by Bacon, Terry R. New York : AMACOM, c2004. Location Collection Call No. Status Due Date Hawaii State Library Business, Science & Technology 658.001 Ba Checked In           7. Beyond customer satisfaction to customer loyalty : the key to greater profitability / Keki R. Bhote. by Bhote, Keki R., 1925- New York : American Management Association, c1996.       8. Calming upset customers / Rebecca L. Morgan. by Morgan, Rebecca L. Menlo Park, Calif. : Crisp Publications, c1989.       9. The challenger customer : selling to the hidden influencer who can multiply your results / Brent Adamson, Matthew Dixon, Pat Spenner, and Nick Toman. by Adamson, Brent, author. New York : Portfolio/Penguin, c2015. Location Collection Call No. Status Due Date Waialua Public Library Adult Nonfiction 658.85 Ad Checked In           10. The changing face of today's customer : strategies for attracting and retaining a diverse customer and employee base in your local market / Doug Lipp. by Lipp, Doug. Atlanta, Ga. : Longstreet Press, c2003.

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