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Item Information       Summary     More Content     More by this author     McGee, William J.     Subjects     Airlines -- United States.     Airlines -- Corrupt practices -- United States.     Browse Catalog     by author:      McGee, William J.       by title:      Attention all passen...         MARC Display

Attention all passengers [electronic resource] : the airlines' dangerous descent - and how to reclaim our skies / William J. McGee. by McGee, William J. New York : HarperCollins US, 2012. Subjects Airlines -- United States.   Airlines -- Corrupt practices -- United States. Electronic Resource http://link.overdrive.com/?websiteID=50&titleID=874448 This title is available online; click here to access Electronic Resource http://excerpts.cdn.overdrive.com/FormatType-410/0293-1/498/109/10/AttentionAllPassengers9780062088383.epub Electronic Resource https://samples.overdrive.com/?crid=49810910-7E76-4258-82F8-37536E0298D9&.epub-sample.overdrive.com Electronic Resource http://images.contentreserve.com/ImageType-100/0293-1/{49810910-7E76-4258-82F8-37536E0298D9}Img100.jpg ISBN:  9780062088383 (electronic bk.) 0062088386 (electronic bk.) Description:  1 online resource Requests:  0 Summary:  Award-winning journalist and leading consumer advocate William J. McGee offers a shocking, essential expose that reveals the real state of the "friendly skies."From outsourced call centers in India to the Alabama location where all lost baggage ends up, William J. McGee crisscrossed the country and traveled around the globe immersing himself deep into the world of commercial airlines. And what he found was shocking. McGee interviewed countless industry insiders--pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, and even Ralph Nader and Steven Slater, the disgruntled flight attendant who famously jettisoned a JetBlue flight. Here he reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" in China, Singapore, Mexico, and El Salvador. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how both political parties and all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself. Attention All Passengers will change the way you view the airline industry and make you think twice the next time you see the fasten seat belts sign.   Copy/Holding information No Item Information

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