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> You're searching: HAWAII STATE PUBLIC LIBRARY SYSTEM
 
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 7 titles matched: Service industries -- Management
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 1.
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Gemba kaizen : a commonsense low-cost approach to management / Masaaki Imai.
by Imai, Masaaki, 1930-
New York : McGraw-Hill, 1997.
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LocationCollectionCall No.StatusDue Date
Hawaii State LibraryBusiness, Science & Technology658.5 IMChecked In 
 
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 2.
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How to make profits with service contracts / Michael R. Rizzo.
by Rizzo, Michael R.
New York, NY : American Management Association, c1987.
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LocationCollectionCall No.StatusDue Date
Hawaii State LibraryR -- Business, Science & Tech.658 RNon Circulating 
 
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 3.
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This is service design doing : applying service design thinking in the real world : a practitioner's handbook / edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.
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Sebastopol, CA : O'Reilly Media, [2018]
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LocationCollectionCall No.StatusDue Date
Hawaii State LibraryBusiness, Science & Technology658.812 ThChecked In 
 
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 4.
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This is service design methods : a companion to This is service design doing / edited, collected, written, and designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.
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Sebastopol, CA : O'Reilly Media, Inc., [2018]
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LocationCollectionCall No.StatusDue Date
Hawaii State LibraryBusiness, Science & Technology658.812 ThChecked In 
 
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 5.
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Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss.
by Frei, Frances.
Boston, Mass. : Harvard Business Review Press, c2012.
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LocationCollectionCall No.StatusDue Date
Hawaii State LibraryBusiness, Science & Technology658.812 FrChecked In 
 
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 6.
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Up against the Wal-Marts : how your business can prosper in the shadow of the retail giants / Don Taylor and Jeanne Smalling Archer.
by Taylor, Don (Donald D.), 1946-
New York : AMACOM, c2005.
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 7.
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What great service leaders know and do : creating breakthroughs in service firms / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger.
by Heskett, James L.
Oakland, CA : Berrett-Koehler Publishers, Inc., c2015.
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LocationCollectionCall No.StatusDue Date
Hawaii Kai Public LibraryAdult Nonfiction658.4092 HeChecked In 
Hawaii State LibraryBusiness, Science & Technology658.4092 HeChecked In 
Kaimuki Public LibraryAdult Nonfiction658.4092 HeChecked In 
 
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