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The heart of business : leadership principles for the next era of capitalism / Hubert Joly with Caroline Lambert.

by Joly, Hubert, 1959-, author.

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Boston, Massachusetts : Harvard Business Review Press, [2021]

Best Buy (Firm)

Business ethics.

Industrial management.

Psychology, Industrial.

Success in business.

9781647820381 (hardcover) :

1647820383 hardcover

xi, 266 pages : illustrations ; 25 cm

Introduction -- The meaning of work. Adam's curse ; Why we work ; The problem with perfection -- The purposeful human organization. The tyranny of shareholder value ; The business of building cathedrals ; Putting a noble purpose to work ; How to turn around a business without everyone hating you -- Unleashing human magic. Moving past carrots and sticks ; First ingredient: connecting dreams ; Second ingredient: developing human connections ; Third ingredient: fostering autonomy ; Fourth ingredient: achieving mastery ; Fifth ingredient: putting the wind at your back -- The case for purposeful leadership. How we lead matters ; The purposeful leader -- Conclusion: A call for action.

2012: Most people thought Joly was crazy to accept the job as CEO of Best Buy. Amazon was tearing a disruptive path through retail, but Joly saved Best Buy and remade it into a thriving company rated as one of the most desirable businesses to work for. Having recently stepped down as Chairman and CEO, he is ready to share the leadership principles that underpinned the resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, unleash human magic, and treat profit as an outcome. -- adapted from jacket

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