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Item Information       Summary     More Content     More by this author     Denove, Chris.     Subjects     Consumer satisfaction.     Marketing research.     Customer relations.     Browse Catalog     by author:      Denove, Chris.       by title:      Satisfaction : how e...         MARC Display

Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV. by Denove, Chris. New York : Portfolio, 2006. Subjects Consumer satisfaction.   Marketing research.   Customer relations. Electronic Resource http://www.loc.gov/catdir/toc/fy0612/2005055231.html ISBN:  1591841097 : Description:  xxi, 266 p. : ill. ; 24 cm. Requests:  0   Copy/Holding information No Item Information

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