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Item Information   Holdings     Summary     More Content       More by this author     Ferrari, Bernard T.     Subjects     Business communication.     Listening.     Browse Catalog     by author:      Ferrari, Bernard T.       by title:      Power listening : ma...         MARC Display

Power listening : mastering the most critical business skill of all / Bernard T. Ferrari. by Ferrari, Bernard T. New York : Portfolio/Penguin, 2012. Subjects Business communication.   Listening. ISBN:  9781591844624 1591844622 Description:  xiv, 189 p. ; 24 cm. Contents:  Listening is worth the effort -- What kind of listener are you? -- Respect your conversation partner -- How to keep quiet most of the time -- Challenge all assumptions -- Keeping your focus -- Introduction to section two -- Sorting the chaos -- What is the mandate? -- What is the plan? -- What is the team? -- How will we get it done? -- Is it getting personal? -- Introduction to section three -- Reaping the benefits -- Connecting better and listening to better judgment -- Changing your organization through listening -- Conclusion -- What to do on monday morning. Requests:  0   Copy/Holding information Location Collection Call No. Status   Hawaii State Library Business, Science & Technology 658.45 Fe Checked In Add Copy to MyList

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