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Item Information   Holdings     Summary     More Content       More by this author     Arduser, Lora, author.     Subjects     Table service -- Handbooks, manuals, etc.     Waiters -- In-service training -- Handbooks, manuals, etc.     Waitresses -- In-service training -- Handbooks, manuals, etc.     Browse Catalog     by author:      Arduser, Lora, author.       by title:      The waiter & waitres...         MARC Display

The waiter & waitress and waitstaff training handbook : a complete guide to the proper steps in service for food & beverage employees / first edition by Lora Arduser and Douglas Brown ; revised by Taylor Centers. by Arduser, Lora, author. Ocala, Florida : Atlantic Publishing Group, Inc., c2017. Subjects Table service -- Handbooks, manuals, etc.   Waiters -- In-service training -- Handbooks, manuals, etc.   Waitresses -- In-service training -- Handbooks, manuals, etc. ISBN:  9781620230565 (paperback) 1620230569 (paperback) Description:  282 pages : illustrations ; 23 cm Edition:  Revised 2nd edition. Requests:  0 Summary:  Packed with new information, the revised edition of this best-selling manual was designed for use by all food service serving staff members. The guide covers all aspect of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.   Copy/Holding information Location Collection Call No. Status   Hawaii State Library Business, Science & Technology 642.6 Ar Checked In Add Copy to MyList

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