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  • Pearson, Bryan.
     
     Subjects
     
  •  
  • Customer loyalty.
     
  •  
  • Customer relations.
     
  •  
  • Marketing -- Data processing.
     
  •  
  • Market surveys.
     
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  •  Pearson, Bryan.
     
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  •  The loyalty leap : t...
     
     
     
     MARC Display
    The loyalty leap : turning customer information into customer intimacy / Bryan Pearson.
    by Pearson, Bryan.
    View full image
    New York : Portfolio/Penguin, 2012.
    Subjects
  • Customer loyalty.
  •  
  • Customer relations.
  •  
  • Marketing -- Data processing.
  •  
  • Market surveys.
  • ISBN: 
    9781591844914 :
    1591844916
    Description: 
    viii, 263 p. : ill. ; 24 cm.
    Requests: 
    0
    Summary: 
    "The Loyalty Leap arrives at a crucial time, illuminating the best practices for responsibly selecting, collecting, and employing customer data--the raw material of today's marketing industry. Supplemented with compelling corporate stories and the results from an extensive 2011 consumer survey, it provides a snapshot of consumer attitudes about privacy and the use of personal information for marketing and business purposes"--
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    LocationCollectionCall No.Status 
    Hawaii State LibraryBusiness, Science & Technology658.8343 PeChecked InAdd Copy to MyList


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