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HAWAII STATE PUBLIC LIBRARY SYSTEM
Item Information
Summary
More Content
More by this author
Behar, Howard.
Subjects
Behar, Howard.
Starbucks Coffee Company.
Leadership -- Psychological aspects.
Integrity.
Customer relations.
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by author:
Behar, Howard.
by title:
It's not about the c...
MARC Display
It's not about the coffee [electronic resource] : leadership principles from a life at Starbucks / Howard Behar with Janet Goldstein.
by
Behar, Howard.
New York, N.Y. : Portfolio, 2007.
Subjects
Behar, Howard.
Starbucks Coffee Company.
Leadership -- Psychological aspects.
Integrity.
Customer relations.
Electronic Resource
http://hawaii.lib.overdrive.com/ContentDetails.htm?ID=0E61CFCF-C6C2-4F19-B4B9-E7D366365415
This title is available online; click here to access
Electronic Resource
http://images.contentreserve.com/ImageType-100/1523-1/{0E61CFCF-C6C2-4F19-B4B9-E7D366365415}Img100.jpg
ISBN:
9781101216538 (electronic book)
Description:
1 online resource
Contents:
Introduction : It's about the people--all the people -- Know who you are : wear one hat -- Know why you're here : do it because it's right, not because it's right for your résumé -- Think independently : the person who sweeps the floor should choose the broom -- Build trust : care, like you really mean it -- Listen for the truth : the walls talk -- Be accountable : only the truth sounds like the truth -- Take action : think like a person of action, and act like a person of thought -- Face challenge : we are human beings first -- Practice leadership : the big noise and the still, small voice -- Dare to dream : say Yes, the most powerful word in the world.
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Summary:
During his years as a senior executive at Starbucks, Behar helped establish the Starbucks culture, which stresses the importance of people over profits. Now he reveals the ten principles that guided his leadership--and not one of them is about coffee.--From publisher description.
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