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Item Information   Holdings     Summary     More Content       More by this author     Dowd, Ryan, author.     Subjects     Libraries and the homeless -- United States.     Libraries and community.     Public services (Libraries)     Homeless persons -- Services for.     Browse Catalog     by author:      Dowd, Ryan, author.       by title:      The librarian's guid...         MARC Display

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd. by Dowd, Ryan, author. Chicago : ALA Editions, 2018. Subjects Libraries and the homeless -- United States.   Libraries and community.   Public services (Libraries)   Homeless persons -- Services for. ISBN:  9780838916261 (paperback : alk. paper) : 0838916260 (paperback : alk. paper) Description:  xv, 248 pages : illustrations ; 26 cm Contents:  Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion : The end of homelessness. Requests:  0 Summary:  "Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--   Copy/Holding information Location Collection Call No. Status   Kealakekua Public Library R -- Reference Desk 025.50869 Do Checked In Add Copy to MyList Liliha Public Library R -- Reference 025.50869 Do Non Circulating Add Copy to MyList Pahoa P/S Library R -- Reference, Staff Use 025.50869 Do Director's Desk Add Copy to MyList Nanakuli Public Library R -- Reference, Staff Use 025.50869 Do Checked In Add Copy to MyList Wahiawa Public Library Adult Nonfiction 025.50869 Do missing from shelf Add Copy to MyList Wailuku Public Library R -- Reference, Staff Use 025.50869 Do Non Circulating Add Copy to MyList Waimea Public Library (Kauai) R -- Reference, Staff Use 025.50869 Do Non Circulating Add Copy to MyList More Results: Prev 1 2

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