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Item Information   Holdings     Summary     More Content       More by this author     Lambert, Stephen, 1959-     Subjects     Supervision of employees -- United States.     Supervisors -- United States.     Management -- United States.     Reality television programs -- United States.     Work-life balance.     Nonfiction television programs.     Employees -- United States.     Browse Catalog     by author:      Lambert, Stephen, 1959-       by title:      Undercover boss : in...         MARC Display

Undercover boss : inside the TV phenomenon that is changing bosses and employees everywhere / Stephen Lambert and Eli Holzman with Mark Levine. by Lambert, Stephen, 1959- San Francisco, CA : Jossey-Bass, c2011. Subjects Supervision of employees -- United States.   Supervisors -- United States.   Management -- United States.   Reality television programs -- United States.   Work-life balance.   Nonfiction television programs.   Employees -- United States. Electronic Resource http://catalogimages.wiley.com/images/db/jimages/9780470916001.jpg ISBN:  9780470916001 (hardback) : 0470916001 (hardback) Description:  viii, 260 p. : ill. ; 24 cm. Edition:  1st ed. Contents:  Sorting through the garbage: Waste management: Larry O'Donnell, president and COO -- Wings, women and beer: Hooters of America: Coby Brooks, president and CEO -- Necessities of life: 7-eleven: Joe DePinto, president and CEO -- American love affair: White Castle: Dave Rife, owner -- Time to get personal: Churchill Downs: Bill Carstanjen, COO -- Looking for fulfillment: GSI Commerce: Michael Rubin, founder and CEO -- What riches can't buy: Herschend Family Entertainment: Joel Manby, president and CEO -- Troubles down the drain: Roto- rooter: Rick Arquilla, president and COO -- Say it with flowers: 1-800-Flowers: Chris McCann, president and COO. Requests:  0 Summary:  Bosses and employees featured on television show, "Undercover Boss," share lessons learned as well as the formative experiences that resulted from being on the show. Show creators / executive producers Lambert and Holzman reveal how they came up with the idea for the show and found a dynamic group of bosses willing to go undercover--on camera--in this thoroughly new experiment. Features all-new interviews and insights with the bosses and employees of the nine businesses featured on Season 1 as well producers' notes on behind-the-scenes.   Copy/Holding information Location Collection Call No. Status   Hawaii State Library Business, Science & Technology 658.302 La Checked In Add Copy to MyList Waipahu Public Library Adult Nonfiction 658.302 La Checked In Add Copy to MyList

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